What our customers are saying about us...

What our customers are saying about us...

"Western Folder has been a valued supplier of fulfillment services to American Airlines for over 30 years. The ordering system is uncomplicated and easy to use. Shipments and special requests are handled efficiently resulting in satisfied users at the end of the day. Overall, I am very satisfied with the services provided and particularly with the helpful, professional staff assigned to our account."
- Susan D. Williams, Manager, Brand Management & Target Marketing


"Western Folder has been a great partner to Perillo Tours for years. I can always rest easy that our daily fulfillment and large mailings go out quickly and at the lowest possible cost. Western Folder means I have one less thing to think about each day."
- Perillo Tours


"Western Folder is the type of partner that is difficult to find today...they are truly vested in our success at Contiki. The support we receive is unmatched as they have a team approach...and someone is always there when we need them. I highly recommend Western Folder."
- Contiki Holidays


"Western Folder has proved to be an incredible resource and partner to our business for three reasons. First, their streamlined and efficient processes and systems are unbeatable & and we are confident that they offer the most reliable and comprehensive service (while offering competitive rates) in the business. Second, they seek to develop new ways to improve our efficiency and save us money, which is a perfect example of how a vendor should treat their customers. And last, they are constantly improving, adjusting and adding new functionality to their business which helps us manage and improve our distribution on a consistent basis. Trafalgar and Western Folder...a prime example of the best of a win-win relationship!"
- Trafalgar Tours


"Just wanted to say thanks for all your help in making this year's fulfillment program run smoothly. From the tracking and reporting of all our material coming into and fulfilling out of your facility, everything ran smoothly. Your customer service is second to none; they are always there for us with options on how to handle any obstacle that we may run into. Everyone that we deal with at Western Folder acts as if we are their only client and that makes my job a lot easier. I was always taught that you are only as good as your vendors and Western Folder makes me look great!"
- Tauck World Discovery


"The National Association of REALTORS has been using the services of Western Folder for the last several years to complete the collating of all materials distributed at our major Leadership meetings and Annual Conference with over 25,000 attendees. The staff at Western Folder have been most flexible and accomodating when sponsors miss deadlines or when we have a last minute request to include like adding 20,000 t-shirts to our tote bags having each one individually labeled. They have really come through for us each time with flying colors! I would highly recommend them to any business looking for top notch fulfillment services! "
- Charlotte Wroblewski, Registration Manager, NAR Meetings & Conventions


"General Motors and Western Folder have had a relationship for six years. Western Folder is a valued partner and continues to provide superior service in a friendly and business-like manner to our recruiting community at GM. Our recruiters frequently comment on the great service your staff provides to GM."
- Dan Clements, Manager, Academic Relations, GM North America Talent Acquisition


"All of us at CIE Tours International are very pleased with Western Folder's services. The staff is always prompt in answering our queries. They track our brochures and materials so that we always know what we have in stock. Brochures for our sales managers throughout the U.S. and for trade shows are packed up securely and sent promptly, which is essential to our business. "
- CIE Tours


"I would be remiss if I did not comment on the quality of service that United Airlines consistently receives from Western Folder. Our companies have had a very long (since the 1930s) and mutually beneficial relationship. In todays business world, given the length of time we have done business with each other, I would really characterize this as an historic partnership. Your organization truly epitomizes the word service. Your organization treats every customer as if the world revolves around them and that is because you believe it does! Thanks for all you have done and your for the outstanding service ethic your company practices."
- Cindy S., United Airlines


What our customers are saying about us...

"Western Folder has been a valued supplier of fulfillment services to American Airlines for over 30 years. The ordering system is uncomplicated and easy to use. Shipments and special requests are handled efficiently resulting in satisfied users at the end of the day. Overall, I am very satisfied with the services provided and particularly with the helpful, professional staff assigned to our account."

- Susan D. Williams, Manager, Brand Management & Target Marketing


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